Privacy and Cookies

When you contact us through the Website, we collect the information you voluntarily submit through our contact form, including:

• your name
• your email address
• your phone number, if you provide it
• the content of your message

We also automatically record the page you contacted us from and any campaign or referral parameters associated with your visit, so we can understand which channels generate inquiries.

This information is used to answer inquiries, discuss potential projects, maintain business correspondence and carry out activities reasonably related to the purpose for which it was submitted. Please avoid sending sensitive or confidential information that is not needed for your inquiry.

We use Google Analytics (GA4) to understand how visitors find and use the Website: pages viewed, traffic sources, approximate location, device and browser characteristics, and general session activity.

We do not intentionally configure GA4 to receive names, email addresses or the content of messages submitted through the contact form.

The Website groups cookies into the categories shown in our cookie preferences tool:

• Essential: required for the Website to work, and always on.
• Analytics: used by Google Analytics to measure how the Website is used.
• Marketing: reserved for advertising measurement; currently inactive, as we do not use advertising tracking tools by default.
• Preferences: remember the choices you have made on the Website.

Apart from essential cookies, these are only activated after you give your consent through our cookie preferences banner. You can review or change your choice there at any time, or through your browser's cookie settings.

We use a limited number of service providers to run and measure the Website:

• Vercel: hosting and infrastructure.
• Neon: database storage of inquiries submitted through the contact form.
• Google Analytics: measuring Website traffic and performance.
• HubSpot: when configured, to manage inquiries as a customer relationship record.
• Resend: to send email notifications when a new inquiry is received.

These providers operate under their own terms and privacy practices. We may update or replace them as the Website evolves.

The providers listed above operate internationally, so information related to your use of the Website may be processed, transmitted or stored outside Nicaragua, subject to their own applicable legal and privacy obligations.

We keep information submitted through the Website for as long as reasonably necessary to answer your inquiry, discuss a potential project, keep appropriate business records and comply with any applicable legal or operational requirements. Retention periods vary with the nature of the information.

Under Nicaragua's Law No. 787, you may access, correct, delete and object to the processing of your personal data (the “ARCO” rights). Depending on where you live, you may have additional rights, for example under the GDPR (EU/EEA) or the CCPA/CPRA (California).

To exercise any of these rights, contact us at marlongp@gaitanarquitectura.com. We may ask for the information reasonably needed to verify your identity before acting on a request.

The Website may link to independent third-party platforms, including social networks. We do not control the privacy or data practices of those platforms; once you leave the Website, their own terms and privacy policies apply.

We take reasonable measures appropriate to the nature of the Website and the information it processes. No website or electronic transmission can be guaranteed to be completely secure, so we ask you not to send confidential information that is not needed for your inquiry.

We may update this Notice from time to time to reflect changes to the Website, to the technologies or providers we use, or to applicable legal requirements. The date at the top of this page shows the most recent update.